Privacy Policy

Last modified: January 27, 2025

Introduction

Pinnacle Men's Health ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy. We are also committed to ensuring the confidentiality, integrity, and security of your health information, particularly as it relates to Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).

This policy describes the types of information we may collect from you or that you may provide when you visit the website https://www.pinnaclemenshealth.com/ (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information. This policy includes details on both general personal information and any health-related data that falls under HIPAA regulations.

This policy applies to information we collect:

• On this Website
• In email, text, and other electronic messages between you and this Website
• Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by the Company or any third party
• Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website

Compliance with HIPAA

If you are a patient, visitor, or user of our health-related services, we may collect and process your Protected Health Information (PHI) as part of our healthcare services. PHI is defined as any health information that can be linked to a specific individual and relates to their past, present, or future physical or mental health condition, healthcare provision, or payment for healthcare services. This includes, but is not limited to, personal details, medical history, diagnoses, treatment plans, test results, and insurance information.

Protected Health Information (PHI) will be handled in compliance with HIPAA to ensure its privacy and security. The following privacy and security practices apply to any PHI that we collect:

1. Use and Disclosure of PHI: We may only use or disclose your PHI in certain situations, including to provide healthcare services, fulfill treatment requests, for administrative purposes, or when required by law. We will obtain your consent before sharing your PHI for marketing purposes or for any non-medical-related services.

2. Security Measures: We will implement reasonable safeguards to protect the confidentiality and security of your PHI. This includes physical, technical, and administrative safeguards to protect against unauthorized access, use, or disclosure.

3. Health Information Requests: You have the right to access and request corrections to your health-related data. You also have the right to request that we restrict certain disclosures of your PHI.

4. Data Breach: If there is any breach of your PHI, we will notify you in accordance with HIPAA requirements.

5. Third-Party Services: If we share your PHI with third-party vendors, contractors, or service providers, we will ensure they are bound by confidentiality and security obligations under HIPAA.

Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to or on the Website. We do not knowingly collect personal information or PHI from children under 16. If we learn we have collected or received personal information or PHI from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at info@pinnaclemenshealth.com.

California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your State Privacy Rights for more information.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

• Personal Information: Such as name, postal address, email address, telephone number, and any other identifier by which you may be contacted online or offline. If you are a patient, this may include information that relates to your health or medical history.

• Health Information: If you are a patient, we may collect PHI as part of providing healthcare services. This may include your health status, medical diagnoses, prescriptions, treatments, test results, and health insurance details.

• Automatic Collection: As you navigate through the site, we may collect usage details, IP addresses, and information through cookies, web beacons, and other tracking technologies.

We collect this information:

• Directly from you when you provide it to us
• Automatically as you navigate through the site
• From third parties, such as business partners

How We Use Your Information

We use information that we collect about you, including PHI, to:

• Provide you with the services and health-related care you request
• Communicate with you about your health services, including reminders, appointment scheduling, and treatment information
• Improve our Website and services, ensuring that it is relevant to your needs and interests
• Comply with healthcare laws and regulations, including HIPAA

We will use and disclose your PHI only for healthcare purposes unless otherwise permitted or required by law.

Disclosure of Your Information

We may disclose personal information and PHI:

• To our subsidiaries and affiliates for healthcare purposes.
• To contractors, service providers, and third parties that assist us in providing healthcare services. These entities are bound by confidentiality agreements and HIPAA compliance.
• To comply with legal obligations, including responding to a government or regulatory request.
• To protect your health and safety or that of others, including in cases of medical emergency.

We will not disclose your PHI for marketing purposes without your explicit consent, in accordance with HIPAA.

Your Rights Regarding Your Information

You have the following rights under HIPAA with respect to your PHI:

• Right to Access: You can request a copy of your PHI.
• Right to Correct: You can request correction of any inaccuracies in your PHI.
• Right to Restrict: You can request that certain uses or disclosures of your PHI be limited.
• Right to Confidential Communications: You can request that communications regarding your PHI be made through alternative means or at alternative locations.

If you wish to exercise these rights, please contact us at info@pinnaclemenshealth.com.

Changes to Our Privacy Policy

We may update our privacy policy to reflect changes in laws or practices. Any updates will be posted on this page with the date of the revision. If any material changes are made that affect how we handle PHI, we will notify you in accordance with HIPAA.

Contact Information

To ask questions or comment about this privacy policy, our privacy practices, or to request access to your health information, contact us at:

info@pinnaclemenshealth.com